Vincent Truck & Trailer

Effective Date: October 30, 2026

Vincent Truck & Trailer ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, www.vincenttruckandtrailer.com, or contact us regarding our services.

Information We Collect

We may collect personal information that you voluntarily provide when requesting a quote, scheduling a service, submitting a contact form, or communicating with us.

This information may include:

• Name

• Phone number

• Email address

• Service address or location

• Details about requested services

• Photos or descriptions of items requiring removal

• Other information you choose to provide

Our website may also automatically collect certain technical information, such as your IP address, browser type, device information, and website usage data through cookies or similar technologies.

How We Use Your Information

We use the information collected to:

• Respond to inquiries and provide service estimates

• Schedule and coordinate hauling, junk removal, and trailer rental services

• Communicate regarding appointments, quotes, and service updates

• Process transactions and maintain business records

• Improve our website and customer experience

• Comply with applicable legal obligations

We do not sell your personal information.

Cookies and Website Analytics

Our website is hosted through Wix and may use cookies and similar technologies to support website functionality, improve performance, and understand visitor activity.

You can manage cookies through your browser settings and any cookie preferences offered on our website.

Sharing Your Information

We may share information with trusted service providers when reasonably necessary to operate our business, including website hosting, payment processing, scheduling, and communication services.

We may also disclose information when required by law or to protect our legal rights.

We do not share customer information with third parties for their independent marketing purposes without appropriate authorization.

Text Messages and Communications

When you contact us by phone or text message, we may use your contact information to respond to inquiries, provide estimates, confirm appointments, and communicate service-related updates.

We do not send promotional text messages without any consent required by applicable law.

Data Security and Retention

We take reasonable measures to protect personal information against unauthorized access, misuse, or disclosure.

However, no method of internet transmission or electronic storage is completely secure.

We retain personal information only for as long as reasonably necessary for business operations, recordkeeping, dispute resolution, and applicable legal requirements.

Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain.

To submit a privacy-related request, please contact us using the information below. We will review and respond to requests in accordance with applicable law.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website is intended for individuals seeking hauling and removal services and is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, or applicable legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Vincent Truck & Trailer

Thousand Oaks, California

Phone: 805-807-5903

Website: www.vincenttruckandtrailer.com